Privacy Policy
At RAJShiksha, we prioritize your data privacy and security. This document details how we collect, safeguard, and process your information under Indian IT Laws (DPDP Act 2023).
1 Information We Collect
RAJShiksha (rajshiksha.in) collects necessary user information to deliver seamless online exam preparation services, CBT mock tests, eBooks, and score analytics. Information includes:
- Personal Identification Data: Full Name, Email Address, Phone/WhatsApp Number registered during account sign-up.
- Test Performance Metrics: Mock test scores, accuracy percentages, time spent per question, subject strengths, and All India Ranks.
- Technical & Device Information: IP address, browser version, device type, and login timestamps collected automatically to prevent unauthorized multi-device account sharing.
2 How We Use Your Data
Your information is exclusively utilized to enhance your examination preparation journey on RAJShiksha:
Generating customized Performance Dashboards and real-time rank comparison keys.
Sending vital OTP authentication SMS, payment receipts, and new test series notifications.
Verifying active Test Pass memberships and delivering purchased PDF eBooks directly to your portal.
3 Payment Gateway & Financial Security
RAJShiksha DOES NOT store your Debit/Credit card PINs, CVVs, UPI Passwords, or NetBanking Credentials on our servers.
All financial transactions are directly processed through PCI-DSS compliant, RBI-authorized Payment Gateways (such as Razorpay, Paytm, or UPI interfaces) using end-to-end 256-bit SSL encryption.
4 Strict Anti-Tampering & Anti-Hacking Clause
RAJShiksha employs automated security logs to detect unauthorized system manipulation. Any user attempting to:
- Tamper with test timers, score calculations, or question database APIs.
- Execute SQL Injections, Cross-Site Scripting (XSS), or automated scraping bots.
- Bypass CBT exam interface full-screen mode or share paid pass accounts across multiple networks.
6 Absolute Non-Disclosure & Zero Data Sale
RAJShiksha guarantees that your personal contact information (Mobile Number / Email) WILL NEVER BE SOLD, RENTED, OR TRADED to third-party telemarketers or external agencies.
Disclosure occurs strictly when legally mandated by Indian Law Enforcement agencies or court orders under legitimate investigation.
7 Liability Protection & Legal Immunity
By utilizing RAJShiksha, you explicitly agree to hold RAJShiksha, its founders, content creators, and technical team immune from any legal claims, liabilities, or lawsuits arising out of:
- Temporary server maintenance downtime or regional ISP network failures during mock exams.
- Syllabus modifications, exam date delays, or recruitment changes announced by official bodies (RPSC/RSMSSB).
- Individual student performance or final selection outcomes in actual competitive exams.
8 Government Non-Affiliation Disclaimer
RAJShiksha (rajshiksha.in) is a private, independent online educational platform. We are NOT affiliated with, endorsed by, or representing RPSC, RSMSSB, REET, Rajasthan Police, or any Government Ministry.
All exam names, logos, and official syllabi referenced on the platform belong to their respective government bodies and are used purely for educational reference and test preparation purposes.
9 Grievance Redressal Officer
In accordance with the Information Technology Act 2000 and the Digital Personal Data Protection Rules, the contact details of the Data Privacy Grievance Officer for RAJShiksha are provided below:
Grievance Officer: Data Protection Desk
Platform: RAJShiksha Online Exam Portal
Email: support@rajshiksha.in
WhatsApp Support: +91 99503 99752
*Grievance requests are processed within 48 business hours.